Date Posted:

SEPT 17, 2020


Urban Golf Performance

Los Angeles, California, United States

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Golf Coaching

Job Description

The Golf Coach coordinates general business activities and the needs of UGP’s clients through courteous, professional conduct including the use of well-planned golf practice programming, effective sessions and golf assessments.

Duties & Responsibilities:

The essential functions include, but are not limited to the following:

• Conducts exploratory and in-depth interviews on a client’s history, motivation, and goals
• Develops and executes a relevant unique development program, based on assessment results
• Collaborates with other golf and fitness coaches to best serve the clients’ golf and personal development before, during, and after coaching sessions
• Creates a 5-star customer experience by going above and beyond for each client and anticipating their needs
• Facilitates a Development Plan to improve overall health, golf ability, physical fitness, and mobility
• Completes the necessary Checklist each day (e.g. Opening and/or Closing duties)
• Reports to the Head Coach weekly for performance updates
• Keeps records and is aware of Key Performance Indicators bi-weekly (Coaching Report)
• Successfully utilises in-house resources to complete projects or tasks as necessary
• Confidently gives a high-quality tour at any time and demonstrates the ability to close the sale
• Shows proficiency in usage of MINDBODY, CoachNow, Swing Catalyst, Trackman, and Crew in addition to any other software used
• Uses CoachNow to provide off-site exercise videos to clients following sessions
• Greets all clients and refers to them by name to create the UGP experience
• Completes necessary administrative duties to follow-up with clients, communicate with team members, and develop fitness plans
• Maintains a professional demeanor and appearance at all time while showing commitment to the UGP • Mission, Vision, and Core Values
• Answers phones, books appointments in a timely manner, and manges personal schedule on MINDBODY
• Demonstrates effectiveness in client retention
• Performs other duties as assigned

Qualifications & Experience:

• Associate's or Bachelor's Degree from an accredited University
• Golf Instructor Certification and/or PGA experience a plus
• 1-2 Years of related experience
• Strong oral and written communication skills
• Positive, enthusiastic personality