Customer Data Collection

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Promote Training


Hampden House, Monument Park, Chalgrove, Oxfordshire, OX44 7RW, United Kingdom

Customer Data Collection


Course Summary – “Customer Data Collection”:

Collecting contact information from visitors and guests is a crucial building block to a cost-effective marketing plan. This course shows how 100% data collection can be achieved at any club.


– The Importance of Data Collection
– Techniques for Collecting Visitor Data
– What to Fill In
– Overcoming Staff and Customer Objections
– What Data to Collect
– Making Staff Accountable for Data Collection
– Databases

Completing the Course:

Delegates must complete the tutor-assessed end-of-course quiz to be awarded the “Promote Training Module in Customer Data Collection”.

Certificate Qualification:

This course also counts towards the “Driving Green Fee Revenues” and “Generating Membership Leads” Certificate courses.

Course Cost:

£20.00 (exc.VAT)

Course Location:

Online Learning

Additional Details:

Study Time: Approximately 1 to 2 hours
Time Limit: 6-months to complete
Tutor Support: Included

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